Blackboard 9.1, also called Blackboard Learn, has new features and capabilities that we are sure you will appreciate. Blackboard Learn uses a web 2.0 interface that allows users to drag-and-drop items that appear on the screen, select drop-down menus, and even access contextual help. You will enjoy using fewer clicks to navigate the system and complete tasks on your courses.
How to Login
Blackboard is configured to use your JU username and password. This is the password that students and instructors use to login to WebAdvisor, Jacksonville University computers, e-mail and many more systems on campus.
Accounts & Enrollment
Accounts are automatically created once a student registers for at least one class for the upcoming semester. If the student does not register for an upcoming semester, the account will automatically be disabled until the student registers.
Please allow at least one full day (24-hour period) after registering for Blackboard to add the courses to the course list.
Supported Web Browsers for Blackboard 9.1 SP 13
In order for students and faculty to have the best experience using JU's Blackboard system, it is important to use one of the web browsers supported by Blackboard. See the currently Supported Web Browsers & Operating Systems.
Who to Contact
Course Related Problems: You should contact your course instructor for any problems, which are course related - i.e., problems finding course material and resources in the Blackboard course web site. Instructors organize their Blackboard sites differently and choose different settings. It's a good idea to ask your instructors because often the answer is specific to the way they are doing things. It's also important for your instructors to know if you're having a technical problem that may affect your ability to do your assignments.
Platform Related Problems: If you are experiencing any trouble with Blackboard please contact the IT Helpdesk at 904-256-7200 or by sending an email to email@example.com. Please be sure to give or enter the following information in your issue ticket: Complete name, Email address, Student id, Operating System of your computer, Web Browser you are using (Name and version), Course id, Course Name and Area of problem. Be sure to give a full and detail description of your issue and include the steps to repeat it at our end. It's important to be as specific as possible so we can determine the problem.
Are you new to Blackboard? We have created a Demo Course just for you!
We have created a demo class for students to learn more information about using Blackboard.
JU uses Blackboard as the course management software system. A Blackboard course site provides students with multiple resources including course materials; course calendar; student access to grades; course syllabi; lecture materials; email, chat and discussion tools; and more.
This demo course is designed to acquaint students with different features of Blackboard. The demo course will allow you to see how most online courses are designed, how to find information in different content areas and to introduce you to other features of Blackboard. Touring the demo course will allow you to see what taking an online course is like before enrolling in an online program. Be sure to follow the instructions in the demo to become acquainted with both Blackboard and online instruction.
We strongly recommend that if you are new to Blackboard you complete the demo course before your class begins. Guests who are interested in learning how Blackboard works are encourages to use the demo course as well.
To begin the Blackboard demo, go to https://blackboard.ju.edu and use the following log in info to access the course.
*Be sure to Logout of Blackboard if you are currently logged in with your official JU account.
After logging in, click on the hyperlink on the right hand side of the page called Blackboard Demo Course. This will bring you to the announcements page and simply follow instructions.
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